Privacy Policy

Montblanc Hotel Raffine Nagoyaekimae (hereinafter referred to as “our company“) is committed to protecting our customers’ personal information provided through the Montblanc Hotel Raffine Nagoyaekimae website (hereinafter referred to as “this website“) in accordance with the principles of personal information protection, and strives to ensure privacy.

1. Collection of Personal Information

We may ask you to provide and submit your personal information on this website in the following cases:

• For hotel reservations
• For requesting various informational materials
• For applications and reservations for various services
• For responding to questionnaires
• Other situations
  (If personal information is required for purposes other than those above, we will clarify the purpose and handling of such information before collection.)

2. Purpose of Use of Personal Information

Personal information provided by customers will not be used for purposes beyond the following situations or those listed in Section 1 (Collection of Personal Information):

• When we need to contact you for any reason
• When we perform statistical analysis for the improvement or provision of our website, services, or products
• With the customer’s consent
• To provide information regarding products or services that may be beneficial to the customer

3. Provision or Disclosure of Personal Information to Third Parties

We handle personal information provided by customers with great care and will not provide or disclose it to third parties except in the following cases:

• When we have the customer’s consent
• When required to disclose information by law

4. Joint Use of Personal Information

For the purpose of providing value-added services, we may use personal information jointly as follows:

• Joint Users: JONO Co., Ltd. and Montblanc Hotel
• Purpose of Joint Use: To provide services including online reservations, and to support related matters
• Information for Joint Use:
  Member number, email address(es), full name (including phonetic reading), phone numbers (landline and mobile), date of birth, gender, workplace, and workplace phone number.

5. Security Measures

We implement security measures on all websites we manage to prevent the loss, misuse, and alteration of customers’ personal information. In addition, to ensure a comfortable web service experience, some pages on this site use “cookies” to transmit data from our web server to your computer.

6. Personal Information on Linked Sites

For the purpose of providing useful information and services, this website may contain links to the websites of other companies or organizations. We assume no responsibility whatsoever for the collection or handling of personal information on linked websites. Please use such websites at your own discretion.

7. Changes, Corrections, or Deletion of Registered Information

If there are any changes, corrections, or requests for deletion of your registered information, please contact us as soon as possible. Upon your request, we will promptly make the necessary changes, corrections, or deletions.

8. Changes to the Privacy Policy

If there are changes to the information contained on this page, we will notify you on this website accordingly.