Notice: Important Alert Regarding Issues with Overseas Booking Sites
Recently, there have been reports in the media about issues involving certain overseas booking websites. Some of these sites have been found to improperly resell hotel room allocations, which may result in bookings not being secured for the correct room type or date.
Unfortunately, similar incidents have occurred with some overseas booking platforms (e.g. Agoda etc), which do not have a direct contract with our hotel. We kindly ask you to exercise extra caution when making reservations through such sites.
We have also seen an increase in inquiries from guests regarding cancellations, refunds, and changes for reservations made via overseas booking sites. Please note that these procedures must be handled directly through the site where the reservation was made; our hotel is unable to assist with these requests. We appreciate your understanding in this matter.
■ Booking Directly through Our Official Website To ensure a secure and reliable reservation, we strongly recommend booking directly through the Montblanc Hotel official website.